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jilik Privacy Policy — How Your Personal Data Is Collected, Used, and Protected

At jilik, protecting the personal information of every player in the Philippines is a responsibility we take seriously. This Privacy Policy explains what data we collect when you register and use our platform, why we need it, how it is stored securely, and what rights you have over your own information. Reading this document helps you make an informed decision about using jilik and ensures you understand exactly how your data is handled from the moment you create an account.

Last updated: 2025. jilik may update this policy periodically. Continued use of the platform after changes are published means you accept the revised policy.

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1. What Information Does jilik Collect?

When you register and use jilik, we collect several categories of personal information that are necessary to operate a secure and compliant online betting platform for players in the Philippines. The first category is account information, which includes your full legal name, date of birth, email address, mobile number, and the login credentials you create during registration. This information is required to verify your identity, maintain your account, process transactions, and communicate with you about your activity on the platform. The second category covers device and browser data — information such as your IP address, browser type, operating system, and the pages you visit within jilik. This technical data helps us detect suspicious or unauthorised access and improve how the platform performs across different mobile devices and networks commonly used in the Philippines. The third category is local payment and transaction data, which includes details of deposits and withdrawals you make in Philippine Peso (PHP), the payment methods you use, and transaction timestamps. We do not store complete payment card numbers on our servers; sensitive payment credentials are handled through secure payment processing partners. Finally, we collect usage data such as which games you play, how long you spend on different sections, and the bets you place — all of which help us personalise your experience and detect patterns that may indicate problem gambling, so we can act responsibly.

2. Why Do We Use Your Personal Data?

jilik uses the personal information it collects for a limited set of clearly defined purposes, all of which are necessary to provide a safe, fair, and enjoyable online betting service to players in the Philippines. The primary purpose is account management — your registration details allow us to create and maintain your account, verify your identity when required, and ensure that only you can access your funds and gaming history. We also use your data to process financial transactions, including PHP deposits and withdrawals, and to confirm that payments are directed to the correct verified account holder. A further important purpose is security and fraud prevention: by analysing login patterns, device data, and transaction behaviour, jilik can identify unusual activity and protect players from unauthorised use of their accounts. We use your contact details to send you important service notifications, such as updates to these policies, account verification requests, or security alerts — we do not send unsolicited promotional messages without your consent. Usage data and gaming behaviour are used internally to improve the platform experience, ensure game fairness, and support our responsible gaming commitments. jilik does not use your personal data to make automated decisions that would have a significant legal or financial effect on you without the possibility of human review.

3. How Does jilik Use Cookies and Tracking Technologies?

jilik uses cookies and similar lightweight tracking technologies to make the platform function correctly and to understand how players navigate the site. Cookies are small text files stored on your device when you visit jilik; they are not programs and cannot carry viruses or access any files on your device beyond what the platform has placed there. Strictly necessary cookies are always active because they are required for core functions such as keeping you logged in during a session, maintaining your account preferences, and ensuring that the platform loads correctly on your mobile browser. Functional cookies remember choices you have made — such as your preferred language or display settings — so you do not need to reset them every time you visit. Analytics cookies collect anonymised information about how players use the platform in aggregate, such as which pages are visited most frequently and how long sessions typically last; this data is used internally to improve jilik's layout, performance, and content. jilik does not use advertising or targeting cookies that would track you across third-party websites. You can manage or disable non-essential cookies through your browser settings at any time, though disabling strictly necessary cookies may prevent some features of the platform from working correctly.

4. How Is Your Data Stored and Kept Secure?

jilik takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it against unauthorised access, accidental loss, and misuse. All data transmitted between your browser or mobile device and the jilik platform is encrypted using industry-standard TLS (Transport Layer Security), which ensures that information cannot be intercepted in transit. Account passwords are stored in a hashed format using a strong one-way algorithm, meaning that even internal staff cannot read your password directly. Access to player data within jilik's systems is restricted on a need-to-know basis, and all staff who handle personal information are trained in data protection responsibilities. We retain your account data for as long as your account remains active, and for a reasonable period afterwards as required by applicable legal and regulatory obligations — this is standard practice for licensed online platforms operating in the Philippines. If you request that your account be closed and your data deleted, we will process that request subject to any legal retention requirements that may apply, and we will confirm the outcome to you. jilik regularly reviews its security practices to ensure they remain appropriate and up to date with current standards.

5. Is Your Information Shared With Third Parties?

jilik does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. However, in order to operate a fully functional online betting platform, we work with a limited number of carefully selected service providers who may process some of your data on our behalf and strictly under our instructions. Payment processing partners receive only the financial transaction data required to complete your PHP deposits and withdrawals; they are bound by their own security standards and are not permitted to use your data for any purpose beyond processing the transaction. Identity verification and fraud detection services may receive portions of your account information when we are required to verify your identity or investigate suspicious activity. In rare cases, jilik may be legally required to disclose personal data to government authorities, regulators, or law enforcement agencies in response to a lawful request; we will only comply with such requests where we are legally obligated to do so. All third-party partners engaged by jilik are required to maintain appropriate data protection standards that are consistent with this Privacy Policy. We do not share your gaming behaviour, betting history, or financial details with any advertising network.

6. What Rights Do You Have Over Your Personal Data?

As a player on jilik, you have meaningful rights over the personal information we hold about you, and we are committed to respecting and facilitating those rights in a timely and transparent manner. You have the right of access, which means you can request a copy of the personal data we hold about you at any time; we will respond to such requests within a reasonable timeframe. You also have the right to correction — if any information in your account is inaccurate or out of date, you can update it directly through your account settings or by contacting our support team at [email protected]. The right to deletion allows you to request that we erase your personal data when it is no longer necessary for the purposes it was collected, subject to any legal obligations that require us to retain certain records. If you believe that jilik has processed your personal data in a way that is not consistent with this Privacy Policy, you have the right to raise a concern with our support team and to receive a clear explanation of how your data has been handled. We will never penalise you for exercising your data rights, and we will process every request with care and respect. If you have any questions about your rights or how to exercise them, the FAQ page contains additional guidance, or you can contact us directly by email.

7. Protection of Minors and Underage Players

jilik strictly prohibits access by anyone under the age of 18, and our data practices reflect that commitment to minor protection at every level. We do not knowingly collect, store, or process any personal information from individuals who are under 18 years old. During registration, players are required to declare their date of birth and confirm that they meet the minimum age requirement; providing false age information is a breach of our Terms and Conditions and may result in immediate account closure. If jilik discovers or has reasonable grounds to believe that an account is held by a minor, we will suspend the account immediately, investigate the matter thoroughly, and delete any personal data associated with that account from our active systems. Parents or guardians who believe a minor has registered on jilik should contact our support team at [email protected] so we can take immediate action. We also encourage families to use parental control software and to have open conversations about responsible online behaviour, particularly regarding the risks associated with betting and gambling. The protection of children is a non-negotiable priority for jilik, and we cooperate fully with any lawful investigation relating to underage access. For more guidance on protecting young people, please visit our Responsible Gaming page.

8. Policy Updates and How We Notify You

jilik may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable laws and regulations in the Philippines, or improvements to our data protection practices. When we make changes to this policy, the updated version will be published on this page with a revised effective date clearly indicated at the top. For changes that materially affect how your personal data is used or what rights you have, jilik will make reasonable efforts to notify registered players via on-platform notifications or email before the changes take effect. We encourage all players to review this Privacy Policy periodically so that you remain fully informed about how your information is being handled. Your continued use of the jilik platform after a revised policy has been published constitutes your acceptance of those changes; if you do not agree with a revised policy, you should cease using the platform and request account closure. This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming policy, which together form the full agreement between you and jilik. If you have any questions about this policy or how we handle your personal data, please reach out to our support team at [email protected] and we will be happy to assist you.

Questions About Your Privacy at jilik?

If you have concerns about how your personal data is used, or if you would like to exercise any of your data rights, you can reach the jilik support team at [email protected]. Our team is here to help players in the Philippines understand their privacy protections and feel confident using the platform. You can also check the FAQ page for answers to common questions, or review our Responsible Gaming guidelines to see how we support player wellbeing. If you are ready to get started, registration is free and takes only a few minutes.